2020

Impact of the COVID-19 on ITC SMEs in Senegal

Despite the widespread use of digital resources and remote work, Senegalese ICT SMEs are not spared by the COVID-19 crisis. OPTIC in partnership with the ITC, ASE- PEX, and CBI conducted this unpresented study to uncover ways to address the sector’s challenges.

From May 12 to May 20, 50 SME managers were interviewed and asked to express their most urgent concerns related to COVID-19.

Top 5 key findings

42% of managers fear bankruptcy in 1 to 3 months

62% of businesses have experienced a drop in turnover

80% of companies have seen their expansion strategies slow down or stop

70% have adopted remote work for all employees

42% have launched a new product or service

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Impact of the COVID-19 on ITC SMEs in Senegal